Hotel news and insights for current and aspiring leaders.
WEBDec 9, 2022 · Latest hotel insights, hospitality trends and hotel news from around the world by the foremost leaders in the hotel industry.
Elevating hotel management for the future - eHotelier
WEBMar 8, 2024 · As we navigate the future of the hospitality industry, hotel managers stand at the forefront of change, guiding their teams and operations towards new heights of excellence. By focusing on exceeding guests’ service expectations through personalisation, technology, and sustainability; nurturing team members with continuous learning, a culture ...
2023 trends: Top 5 future innovations in hotels and hospitality
WEBJan 19, 2023 · AI-driven robots are emerging as a popular tech trend with automation and self-service playing an increasing role in improving the hotel customer experience. Robots can help with speed, cost-effectiveness and accuracy. A pioneer in robotic customer experience is the famous Henna na Hotel, in Japan and last year, the hotel opened its 2nd ...
Essential hotel business strategies you need to know in 2022
WEBNov 25, 2021 · Investigate Cost & Profit Margins. First things first, you need to make sure you’re spending your available investments and budgets in the best possible way. This means looking into how you’re marketing, which channels you’re spending your money on, and how you’re putting yourself out there. In short, you need to make sure you’re ...
The top 10 hotel performance metrics - eHotelier
WEBJun 7, 2022 · Top 10 Hotel Metrics to Track. 1. Revenue Per Available Room (RevPar) Revenue per available room (RevPAR) is the average revenue generated per available room in a hotel. It considers a combination of occupancy, rate, and revenue for all available rooms within a property. It can be measured daily, monthly, or …
Hotel innovations and trends pushing the industry forward …
WEBFeb 24, 2021 · Nearly a year since COVID-19 first was deemed a pandemic, numerous travel and resort organizations are enacting proactive changes to meet the needs of today’s “new normal” – allowing guests the quality experience of a hotel, but with some noticeable differences to ensure everyone’s safety. Authored by …
5 key principles for success in the hotel and restaurant business ...
WEBJul 21, 2021 · Principle #2: Automation – embracing technology & machine learning. In the last couple of years, the advances of artificial intelligence and machine learning have given opportunity for independent hotels and smaller hotel chains to compete with larger hotel organisations across the industry. Today, rules-based RMS …
Social media trends redefining hotel engagement - eHotelier
WEBMar 7, 2024 · It’s evident social media for hotels is evolving rapidly. Virtual experiences, interactive content, sustainability stories, and user-generated content are reshaping the way hotels connect with their audiences. By embracing these trends, hotel professionals can not only stay relevant but also create meaningful connections that drive bookings ...
7 changes the hotel sector can’t afford to ignore
WEBJan 21, 2022 · Here are seven changes that businesses can’t afford to ignore as we move into 2022. 1. Reliance on technology. The use of smart rooms, digital reception, keyless rooms entry, smart payment, smart check-in/-out – with some hotels eliminating the need for a front-of-house reception team entirely – is now becoming commonplace.
Data privacy matters in the hotel industry
WEBMar 3, 2022 · Marriott was found to be in breach of data privacy legislation and fined £18.4 million by the UK’s Information Commissioner’s Office in October 2020. A severe financial blow, but the reputational damage could cost much more. Other hotel companies hit by high-profile data leaks in the last few years include MGM Resorts International, The ...
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