The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

Outstanding reliability is just one of the reasons why we fall in love with our Apple products. But unfortunately, everything goes wrong from time to time. That’s why we have the Genius Bar. Did you ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...