Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Design by Evelyn Mousigian. Everyone is familiar with the concept of assertiveness: the sweet spot ...

Effective communication is communication that is received in the way it is intended (Katz, 2015). Unlike traditional communication tutorials that focus on assertiveness skills, effective communication ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

For those of you who lean toward the passive side—who struggle with being assertive—you know the day will come when the difficult conversation you've been meaning to have will be unavoidable. And I ...

Most people don’t relish the thought of difficult conversations and research from the Chartered Management Institute found that 57% of managers would do almost anything to avoid one[i]. According to ...