Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Because of AI, so much has changed in the way companies do ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Remote and hybrid working has made it easier for office occupiers to succeed in reducing their impact on the climate. After all, fewer people in the office means less energy consumed, water used and ...

A startup called WaveForms AI is looking to transform audio-based artificial intelligence interactions after closing on a bumper $40 million seed funding round. Today’s round was led by Andreessen ...

Hospitals are beginning to rethink how new technology reaches the bedside. Instead of introducing tools and workflows from the top down, many health systems are starting earlier in the process — ...

Finance functions struggle to obtain enough digital talent to achieve their finance transformation goals. They won't get there through hiring alone. To meet transformation objectives, nearly half of ...

Individualized Education Plans (IEP) have been the foundation of special education for decades, and the process in which these documents are written has evolved over the years. As technology has ...

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The Oak Ridge Office of Environmental Management (OREM), under the U.S. Department of Energy, and its contractors are seeking new and innovative methods to tackle the challenges involved with ...