For decades, independent retailers built customer relationships the old-fashioned way. Handshakes, trust, memory and a good POS receipt drawer. The most valuable asset in your business may no longer ...

Open banking, embedded finance, and AI are changing where bank data flows. Data privacy now determines how far innovation can ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

The dataset allegedly includes names, email addresses, postal addresses, phone numbers, and account-related details.

Shopify (NasdaqGS:SHOP) has updated its partner program with new restrictions on using merchant and customer data for AI training without written permission. The company is rolling out new billing ...

Every marketer should understand these 30 commonly used data analytics terms so they can create meaningful sales and campaign ...

The CDP market is expanding again in 2025 — but the action is with embedded tools and acquisitions, not fresh startups. The Customer Data Platform (CDP) industry is gaining fresh momentum in 2025 — ...

Your grocery trips are fueling a billion-dollar data business you never agreed to. Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. For centuries, banks have relied on relationships and legacy ...

For the modern restaurant, data is power. Data can tell you approximately how much beef you need to purchase for a typical Saturday evening shift, and it can tell you how many employees to put on the ...