With many consumers agreeing to deals over the phone, the recording of that call serves as the proof or “mandate” should the ...

A Moneyweb reader recently discovered that two debit orders – totalling nearly R500 a month – had been going off her FNB account since February. The charges were from companies she did not recognise – ...

South African bank clients continue to report confusing and unresolved cases involving debit orders they say they did not ...

Small and medium-sized businesses need to ensure they comply with all Payment Association of South Africa (PASA) rules for transaction processing, especially if they are to mitigate the risks ...

The aim is ‘to remove opportunities for abuse and to balance the rights of collectors and payers more evenly’ – Ghita Erling, CEO of the Payments Association of SA. You can also listen to this podcast ...

Over the last couple of months, the new debit order process called DebiCheck has been receiving a lot of media attention. As someone who collects funds owed via debit orders, AKA, a user, you may have ...

Banks are once again drawing criticism for shifting debit-order dates earlier than agreed, this time not only for December’s early salary runs but even to coincide with Black Friday spending. Consumer ...

South Africans will soon have up to 60 days to challenge debit order payments. This comes after the South African Reserve Bank and the Financial Sector Conduct Authority confirmed the new rule ...