Consider someone who’s perfectly content with their office chair. It’s not ergonomic, it doesn’t have lumbar support, but it works. Then, during a meeting or a visit to a friend’s office, they sit in ...

Understand the nature of your problems – and how to solve them. (Image: Supplied) In an ideal world, problems would melt away. But this side of the rainbow, we’re left to solve them on our own.

Opinions expressed by Digital Journal contributors are their own. “The solutions we have today will soon not be enough to provide unparalleled customer satisfaction. Information technology continues ...