MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™, today announced the lineup for its annual customer engagement conference, Verint Engage ® held June 13-16, ...

CAMPBELL, Calif.--(BUSINESS WIRE)--Feb. 29, 2024-- 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the availability of ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. As arguments about returning to the office continue, the transformation of communication in ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced ...

VERINT ENGAGE 2025 -- Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced the winners of its Global Customer Awards at Engage 2025 in Orlando, Fla. This premier annual Customer ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More As companies grow, so does the amount of communication required between ...

Strike up a conversation that builds consumer trust about what your company stands for before you start pitching your product or service. Members pictured from left to right [Image credit: Photos ...

In the constantly evolving world of digital engagement, a strong focus has been placed on the interconnectedness of customer experience (CX) and employee experience (EX). As more businesses move their ...

Customers are more sophisticated, demanding, and vocal than at any point in history. It is clear that there is a social change taking place in the way customers listen to and engage with brands and ...

Every customer your business interacts with has unique needs, tastes, budgets, and more. So, it doesn’t make sense to treat all your customers alike. A marketing campaign that tries to speak to your ...

Lauren (Hansen) Holznienkemper is a lead editor for the small business vertical at Forbes Advisor, specializing in HR, payroll and recruiting solutions for small businesses. Using research and writing ...

Empowers Employees Across the Organization to Engage Customers on Their Preferred Channels and Drive Business Outcomes 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that ...