MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™, today announced the lineup for its annual customer engagement conference, Verint Engage ® held June 13-16, ...

CAMPBELL, Calif.--(BUSINESS WIRE)--Feb. 29, 2024-- 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the availability of ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. As arguments about returning to the office continue, the transformation of communication in ...

Discover how digital experience platforms are redefining customer engagement in 2026 through personalization, omnichannel ...

Customer engagement remains a top challenge for businesses in today's technological landscape. The explosion of AI and the commercialization of space, the rise of quantum computing and the ongoing ...

VERINT ENGAGE 2025 -- Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced the winners of its Global Customer Awards at Engage 2025 in Orlando, Fla. This premier annual Customer ...

Strike up a conversation that builds consumer trust about what your company stands for before you start pitching your product or service. Members pictured from left to right [Image credit: Photos ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More As companies grow, so does the amount of communication required between ...

Empowers Employees Across the Organization to Engage Customers on Their Preferred Channels and Drive Business Outcomes 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that ...

The domains of customer experience excellence and service employee engagement are fundamental to the survival and prosperity of any business in a modern business environment and are key components of ...

Every customer your business interacts with has unique needs, tastes, budgets, and more. So, it doesn’t make sense to treat all your customers alike. A marketing campaign that tries to speak to your ...