The Citizen6d
Eskom proposes further tariff restructuring to ensure ‘transparency and fairness’
Eskom is asking the National Energy Regulator of South Africa (Nersa) to allow for a widespread restructuring of electricity tariffs. The national electricity provider appeared before the ...
The Citizen6d
How to report electricity issues
Eskom clients should report electricity supply issues through the Alfred ChatBot. * Track faults using Alfred ChatBot: The ChatBot can also be used to follow up on previously reported faults. Ensure a ...
politicsweb4d
Prepaid customer base converted to KRN 2 successfully – Eskom
Eskom has successfully completed its pre-paid meter Key Revision Number (KRN) rollover project ... These customers are advised to use Alfred the Chatbot, Eskom Contact Centre: Interactive Voice ...