Hotels often bleed money because their reservation process isn't well-planned, which can frustrate guests and cause them to find another place to sleep. Reservations are the most reliable revenue ...

After a long drive from Buffalo to Gananoque, Ontario, Adam Cole's hotel delivered some bad news for him: His reservation was "gone." "I had a confirmation from my travel agent," says Cole, director ...

About Kuoni TumlareAt Kuoni Tumlare, we deliver inspiring and innovative solutions and experiences that create value for our Partners and Society at large. Our portfolio is built on 100+ years of ...

Booking a hotel seems pretty straightforward, right? And most times it is: Pick a destination, choose your dates, enter payment info and voila, happy travels! However, there are some big blunders you ...

Sabre Holdings Corp., operator of the Travelocity.com travel service, agreed to buy SynXis Corp. for $40 million to add its hotel reservation-management services. The SynXis system, used by 6,000 ...

Hotels are subject to supply and demand, but (unlike manufacturing) when occupancy is high they cannot add capacity to respond to fluctuations in demand. On the other hand, in a period of slack demand ...

Photo Credit: Shown here is the lobby of the Crowne Plaza Hefei Shi in Anhui Sheng, China. Parent company InterContinental Hotels has been changing its tech platform to offer more creative booking ...

Q: I have a few questions: Is a hotel reservation a binding contract? Does it make any difference if I don’t make a so-called guaranteed reservation by providing my credit card information? Does it ...

This the second major hotel software system that Hyatt is shifting to the cloud as it moves toward the industry-wide goal of modernizing its tech. Hyatt said Tuesday that it is planning to upgrade ...