In the age of instant gratification, businesses are under more pressure than ever to meet customers where they are—and that's increasingly inside social and messaging apps. Whether it's Instagram DMs, ...
SAN FRANCISCO -- Facebook's Messenger app is evolving into a multitasking tool equipped to send an animated fist bump to a friend at one moment and then get a little business done in the next. In an ...
Meta is making changes to WhatsApp and Messenger in order to add interoperability with third-party chat apps — in Europe, that is — and the company is sharing how it would work in a new post. Based on ...
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