Given the resource-intensive nature of AI models, SLMs might adopt dynamic pricing based on load (i.e. higher prices during ...

Finastra, a financial services software provider, has unveiled its Intelligent Routing Module at Sibos 2025. The new solution seeks to bring intelligent, data-driven payment routing to banks and ...

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. The new solution brings intelligent, data-driven payment routing to banks ...

Though it hasn’t captured the same attention as technologies like artificial intelligence, omnichannel engagement, or digital transformation, intelligent routing has grown in importance in 2020 as the ...

Launching first to market, Adyen's new feature leverages AI to optimize debit transactions for both cost and authorization rates At a time when organizations are increasingly exploring fiscal ...

The speed of innovation in large language models (LLMs) is astounding, but as enterprises move these models into production, the conversation shifts – it's no longer just about raw scale; it's about ...

Route optimization has become ever more important in recent years. The rise in e-commerce has created new routing pressures, especially in the last mile. At the same time, rising fuel costs, the push ...

Newly certified solutions allow service providers to deploy powerful Intelligent Edge devices that improve the Microsoft Teams collaboration experience by adding voice calling capabilities WESTFORD, ...