What happens to the embedded in-house dispute resolution process if the company turns away from the DEI (diversity, equity, inclusion) policy for various reasons, including political ones? Or fear ...

The State University of New York College of Environmental Science and Forestry (SUNY ESF), in its continuing effort to seek equity in education and employment and consistent with Federal and State ...

Recently, the Minnesota Court of Appeals, in Peterson v. City of Minneapolis, ruled that a complaint process in an employer’s anti-discrimination policy may toll the statute of limitations under the ...

Distance education students are encouraged to first attempt internal resolution by following the University’s Academic Grievance Procedure. Case Western Reserve University’s Academic Grievance ...

The Informal Complaint Resolution Process is designed to empower the parties to an Informal Complaint to reach a mutually satisfactory agreement. FILING AN INFORMAL COMPLAINT & INITIAL ASSESSMENT To ...

Question: We are redrafting on consumer complaint policy and we’re getting stuck on how to handle the early stages of complaint resolution. Can you provide some practical guidance with respect to ...