Hosted on MSN1y
The answer to John Lewis’s problems was staring it in the face
It plans to refurbish 80 Waitrose stores and open new supermarkets in some areas at the same time as investing in technology to improve the John Lewis website and customer service. Could it be ...
BBC9y
Inside John Lewis
In a television first BBC Two goes behind the scenes of John Lewis – one of Britain's biggest and best known department stores – as it tackles the worst recession for 80 years in Inside John ...