A learning organization is all about continuously analyzing business processes, recording best practices, and taking the most out of corporate achievements. It is also about accepting failures, fixing ...

An organization that implements an effective knowledge management (KM) program should see a substantial payoff: Reducing duplicated work increases productivity; leveraging past experience improves ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

Knowledge is power in the business world. It is the driving force behind innovation, growth and success. But knowledge is not something that can easily be bought or replaced—it must be carefully ...

Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...