LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support, ...

LogMeIn has rolled out new versions of its LogMeIn Rescue and BoldChat offerings to help customer care agents boost customer satisfaction through engagement, service, and support across multiple ...

Barcelona Spain and Woburn, MA (GLOBE NEWSWIRE) - MOBILE WORLD CONGRESS -- Mobile operators, device manufacturers, and IT helpdesks can now remotely diagnose and troubleshoot Android smartphones and ...

BOSTON, Oct. 06, 2020 (GLOBE NEWSWIRE) -- Today LogMeIn announced that Rescue Live Guide is now certified and available for Microsoft Dynamics 365 Omnichannel for Customer Service. This integration ...

BOSTON--(BUSINESS WIRE)--GoTo, the leader in cloud communications and IT, today announced new AI, security, and translation features for LogMeIn Rescue. The new offerings give enterprises ...

Sometimes you can find the problem by looking at the end user’s screen. Sometimes you can find the problem by evaluating a device’s diagnostics. Sometimes all it takes is the end user explaining to ...

LogMeIn offers a suite of remote desktop software that lets you remotely connect to and control a computer to access files, diagnose and repair problems, or perform other actions. While the company ...

BOSTON--(BUSINESS WIRE)--GoTo, the company making IT management, support, and business communications easy with flagship products GoTo Resolve, GoTo Connect, and LogMeIn Rescue, today announced ...

The phone rings, and your angry CEO is calling from the airport. He's upset because his e-mail doesn't work and he needs to get some messages out for an important deal. You quickly check his user and ...

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LogMeIn Rescue provides integration with Salesforce.com, Zendesk, ServiceNow and other ticketing systems. There was a "big debate" within the company about whether or not to charge extra for Rescue ...