The company will be paid up to $6 million for that work, along with another $3.2 million in backpay that the city owed the company for its services earlier this year.
The agency first sent the city a notice of non-compliance in mid-2023, weeks after the NBC Bay Area Investigative Unit broke the story of Oakland having the worst 911 response out of any city in the ...
The City of Oakland announced the first completed upgrade to its 911 dispatch in 20 years. Inside Oakland’s 911 call center, dispatchers are using new computer ...
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