“John, whenever you see a bottle of ink on a desk, knock it off! We need to sell more ink!” Those were the words of George Peske, the manager of the Parker Pen Company’s plant in Menomonie in the ...

It’s rare to receive a hand-written note these days. How many of us will sit down and actually write thank-yous for Christmas presents? We’re too far down the digital line to regard emails as somehow ...