Developing strong relationships between the practice and patients requires excellent verbal skills. Every interaction is an opportunity to deepen patients' connection to the practice. Scripting ...

Facing new considerations in on-demand and flexible staffing to national workforce expansion programs, we’ve learned that today’s hospital and health system leaders are in a tough spot with staff ...

Excellent verbal skills are a key ingredient in the success of dental practices. Every practice system -- scheduling, customer service, and case presentation, to name a few -- depends on communication ...

Two-thirds of communication errors in healthcare relate to patient handoffs, according to The Joint Commission. After finding these handoffs were a root cause of miscommunication safety events, MD ...

A significant majority of our over 6,000 patients could benefit from this collaboration, filling the gap that exists between physical appointments, ensuring improved care and support for our patients.