With Dallas Police struggling to meet their own response time targets, NBC 5 Investigates searched for solutions in another city, where police sometimes answer calls before they are even dispatched.

Work is ongoing to correct the routing issue ...

Worcester city officials are considering a proposal that would allow police to use drones during emergencies. "It doesn't take the place of a police officer, so we're not going to say 'we're going to ...

Most of Louisiana lost the ability to call 911, the nation's universal emergency response number, for several hours Thursday after 911 fiber-optic lines were cut in Mississippi. Law enforcement ...

The Bakersfield Police Department launched an internal review after a viral TikTok alleged a 911 dispatcher acted unprofessionally. Police concluded that the 20 ...

The city said emergency 911 calls were being routed through Cathedral City, but that calls to the city's non-emergency line could see interruptions.