Adi Klevit, an Entrepreneurs’ Organization (EO) member in Portland, Oregon, is the co-founder of Business Success Consulting Group, which helps leaders create and document custom processes and ...

Procurement and Payment Services has implemented a new streamlined process to document purchasing decisions made by departments and schools. Staff no longer need to choose Bid Documentation Form (BD-1 ...

Technical documentation refers to the written materials that provide information about the technical aspects of a product, process, or system. In the context of information technology (IT), technical ...

Errors in technical work rarely happen because teams lack expertise. More often, mistakes occur due to unclear instructions, outdated files, or inconsistent documentation. As products, systems, and ...

There is much discussion about continuous improvement, kaizen and operational excellence pursuits in operations management. Many times, the topic of process improvement neglects the more important ...

I kicked off the first job of my career with a live shadowing session. I sat behind a slightly more experienced colleague, frantically taking notes and hoping to get the answers I needed to perform in ...