Every year, Professional Services Automation (PSA) vendor Certinia commissions a global survey to get the views of professional services practitioners in the tech industry on a range of topics. This ...
A spike in care utilization among seniors and proposed Medicare Advantage (MA) rates that payers find less than satisfactory have dominated the conversation during the current run of industry earnings ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Every service leader knows the paradox: Your teams are busy, your hours are full, but your ...
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