The odds might not favor Sitel Group in the next chapter of its legal battle with Sutherland Global Services, which accused the former of allegedly stealing confidential company information and using ...
Editor’s note: This article resulted from reporter David Forbes’ five-month investigation. During that time, he tried various means to get Sitel’s side of the story, including dozens of phone calls to ...
BPO provider Sitel Group has agreed to acquire its American peer Sykes for US$2.2 billion. The merger will turn Sitel into a BPO giant, increasing its global headcount to in excess of 150,000. The ...
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