Even virtual employees aren’t safe from the artificial intelligence revolution replacing them, as evidenced by Microsoft’s Cortana app for Windows getting the boot later this year in favor of the ...

MMG Fusion has released its new Unified Communications and Task Manager tools as part of its virtual office assistant services for dental practices. Its Unified Communications tool, which replaces a ...

A female business owner using a laptop and illustrated with different holographic icons representing apps. Artificial intelligence for small businesses is increasingly becoming the norm for operations ...

Are you looking to get hired as a virtual assistant? Today, I have a list of five companies that need the help right now and are actively advertising their job openings! A virtual assistant, also ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...