Microsoft released the second version of its customer relationship management package, promising expanded language coverage and tighter links to its latest Office and server software products.

The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and advanced ...

CRM software used within the nonprofit sector is designed to help organizations manage and grow their relationships with benefactors, organize outreach, and monitor activities. A CRM tool can improve ...

Our research found that Zoho CRM is the best CRM for small businesses, offering access to a wide range of advanced features on its low-cost plans, making it an accessible option for teams with a ...

When it comes to customer relationship management software, much of what businesses purchase is never put to use, according to a new study. A survey of nearly 700 companies conducted by research firm ...

Integrate Microsoft Dynamics 365, Adobe Experience Cloud (including Adobe Experience Platform), and C3.ai’s industry-specific data models, connectors, and AI models, in a joint go-to-market offering ...

A slow economy and the shifting priorities of information technology buyers forced the customer relationship management software industry to face its second year of declining new license revenue in ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...