Learn how to coordinate email and SMS campaigns for small businesses by using each platform effectively and automating with ...

Business text messaging has continued to affirm its role as a staple in customer engagement. The question we continue to face is: Which strategy is most effective? Historically, short codes served as ...

Verizon Communications Inc. (NYSE:VZ) disclosed the launch of GenAI Assistant for small businesses, Verizon Business Assistant. Verizon Business Assistant helps automate customer interactions and ...

Trillions of text messages are sent and received via SMS-enabled devices every day, but have you ever stopped to ask, “What is SMS, exactly?” One of the oldest forms of mobile messaging, SMS messages ...

PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its Missed Call Text Back feature, highlighting its role in addressing communication gaps that occur when inbound calls go unanswered. As ...

Apple's iOS 18 update will introduce several new features to texting on your iPhone, including scheduling messages, bolding text, and using italics.