Customers are dissatisfied with Copilot, rivals are circling, and Microsoft insiders are skeptical: a BI exclusive.

Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered Contact Center solution.

Microsoft's November update for Xbox introduces AI-enhanced search, friend requests, and updated Windows app features.

According to NASA, the agency is looking to "democratize data access" for the regular person to its humongous collection from ...

New Azure OpenAI Service-based AI chatbot lets users interact with spaceborne data The tool democratizes access to more users ...