As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

The easiest way to tell if you’re eligible: if Comcast offers what it calls “X-Class” service at your address, which combines ...

Comcast is currently struggling with a sharp change in consumer behavior that is hurting a vital part of its business, and it ...

While Hawks fans remain frustrated with Chicago Sports Network's absence from Comcast cable, a division rival is pioneering a ...

Attendance was flat for Universal’s theme parks in the fourth quarter of last year, and core earnings fell 3.9% because of spending on Epic Universe, set to debut in Orlando in May, ...

Comcast is unveiling ultra-low lag connectivity when it comes to highly interactive applications like gaming, video conferencing and virtual reality.

According to Comcast spokesperson Joel Shadle, L4S trials have shown that "we were able to reduce working latency—the latency ...

Under the agreement, the 76ers and Comcast will partner to build an arena in the South Philadelphia sports complex. The space ...

Flaherty expressed concern that when he called the township to complain about the issue, he was given a phone number to call Comcast. “You guys are the township that gave Comcast the license.

To help smooth out some of the bumps, Ampersand, a TV sales consortium co-owned by Comcast, Charter and Cox rolled out a new measurement platform this week. The platform combines streaming and ...