Call center employees can decompress around a turtle and fish-stocked pond. Miles Bryan/Marketplace Cable service provider Comcast doesn’t have the best reputation for customer service.

Recently, Comcast and its call center habits have been thoroughly lambasted from all sides—and for good reason.But what many of us keep forgetting is that it’s not just Comcast.

Comcast opened a major call center on the northwest side Thursday, meant to provide support to customers, including Spanish-language users via online and social media. The 100,000 square foot ...

Now it turns out that representatives at the Comcast call center — that is, the place you contact for technical support — are actually trained to try to sell you additional products and ...

Comcast, the region's largest cable TV and Internet service provider, ... Comcast plans to add 100 call center jobs in Beaverton. Updated: May. 30, 2012, 5:14 p.m.

Comcast opened its 80,000-square-foot Center of Excellence in 2016 at 24081 E. Mission Ave., which houses the ACOE as well as digital care, mobile, retention and retail affiliate teams. The center ...

EVERETT — A Comcast call center in south Everett plays a key role in keeping “Jeopardy!” on in Phoenix, the internet up in San Francisco and home security sensors active in Minneapolis.

Comcast regional executives today announced the new 37,000-square-foot regional call center at Technology Point on Old Madison Pike. The center, which will serve the company's five-state Delta ...

LYNNWOOD - A new Comcast call center in the Opus Northpointe business park could eventually employ more than 500 people after it opens next year.

Comcast employees taking online classes to learn to handle calls from Comcast customers on Oct. 24, 2017. In 2014, a customer’s call to Comcast customer service went viral.

Comcast’s new call center is stuffed with Silicon Valley-style perks. Will that help its customer service problem? The Delaware office is part of the cable company’s $1 billion push to improve ...