Eskom clients should report electricity supply issues through the Alfred ChatBot. * Track faults using Alfred ChatBot: The ChatBot can also be used to follow up on previously reported faults. Ensure a ...

Eskom has successfully completed its pre-paid meter Key Revision Number (KRN) rollover project ... These customers are advised to use Alfred the Chatbot, Eskom Contact Centre: Interactive Voice ...

It is regrettable that Eskom has called for load shedding during the school holidays. The City has put in place a number of entertaining and educational ... the schedule on a regular basis. Residents ...

Eskom’s leadership addresses the current state of load shedding and outlines plans for recovery and improvement in South ...

On the eve of the highly-anticipated announcement of Eskom’s tariffs for the coming three years, the Auditor-General South ...

Eskom’s proposal aims to condense the number of tariff packages they currently provide from 10 to three, while also removing the threshold-based block tariff structure. City Power questioned the ...

Here's how to try to fix error codes on prepaid electricity meters yourself before replacing the meter or calling for help.

Question: Robots in our city are often in crisis. But the traffic lights in Johannesburg have had a really hard start to the year – everywhere, there are complaints of outages. What has happened?

Eskom faces a significant threat from declining electricity demand in South Africa, with its historically energy-intensive economy shifting towards low-energy services. This is feedback from energy ...

Residents are urged to prepare for a power outage that will affect 26 suburbs in Johannesburg. At least 26 suburbs in ...

You don’t always want people to know your phone number. It’s become a private piece of information we don’t usually share with everyone. Many of us keep another number to give to those we ...