New interface focuses on usability, clarity, and operational efficiency for performing arts organizations, museums, and ...

Most client portal software tools pretend to be complete business systems until you're two months in and still using three ...

Ramco Systems launches Chia, a no-code enterprise AI platform targeting 50%–60% ticket deflection with outcome-based pricing ...

New integration connects help desk workflows with automated endpoint actions to save IT teams time and improve ...

According to security researchers, attackers are currently exploiting critical malware vulnerabilities in SolarWinds Web Help Desk.

Potpie AI, a start-up building tools to help AI agents operate across complex software systems, has raised $2.2m in a pre-seed funding round to support ...

“As AI makes code generation easier, the real challenge shifts to reasoning across massive, interconnected systems. Potpie is ...

Richmond writes in full as follows… The shift towards self-service developer platforms has reshaped how organisations build and operate software. For decades, production environ ...

Industry-First AI Technology Transforms Equipment Service Operations, Reducing Diagnostic Time by up to 85% Becoming ...

Regpack reports that automated registration software simplifies event sign-ups, enhancing attendee experience while reducing ...