Ever feel like tech support systems are designed to frustrate you, perhaps in the hope that you’ll just give up and stop ...
The Register on MSN6d
HP deliberately adds 15 minutes waiting time for telephone support callsUpdated HP Inc is trying to force consumer PC and print customers to use online and other digital support channels by setting ...
HP Inc beat first-quarter revenue estimates on Thursday, driven by strength in its personal systems segment and growing ...
The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The "minimum" wait time idea mentioned in an ...
Callers to HP support were deliberately put on hold for at least 15 minutes. It wasn't just the callers who didn't like this.
For HP at CES 2025, major processor refreshes across all its PC lines drove most of the announcements, but there were also ...
Tech news website the Register, quoting internal HP memos, said the computer and printer giant tested "minimum 15-minute wait time" in February for calls, even if agents were available ...
HP Inc beat Wall Street estimates for first-quarter revenue on Thursday, driven by strength in its personal systems segment ...
The Register on MSN6d
HP ditches 15-minute wait time policy due to 'feedback'HP Inc today abruptly ditched the mandatory 15-minute wait time that it imposed on customers dialling up its telephone-based ...
Whether you're simply using a work-issue laptop or you buy and deploy them for hundreds of employees, these brands come with ...
5d
PCMag on MSNReport: HP Customer Service Deliberately Hit Consumers with Mandatory 15‑Minute WaitsHP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...
Hewlett-Packard intentionally made their customers wait for a minimum of 15 minutes on calls, according to a report by The ...
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