Customers are dissatisfied with Copilot, rivals are circling, and Microsoft insiders are skeptical: a BI exclusive.

Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered Contact Center solution.

Microsoft's November update for Xbox introduces AI-enhanced search, friend requests, and updated Windows app features.

According to NASA, the agency is looking to "democratize data access" for the regular person to its humongous collection from ...

New Azure OpenAI Service-based AI chatbot lets users interact with spaceborne data The tool democratizes access to more users ...

NASA has partnered with Microsoft to develop an AI-powered chatbot aimed at making sense of vast amounts of Earth-related ...

As the AI chatbot's advanced conversational capabilities continue to generate buzz, here are detailed answers to your ...

If OpenAI disappointed many by delaying the launch of the much-anticipated fifth version of Generative Pre-trained Transformer (GPT-5), it pleased an equal number with its integration of AI search ...

OpenAI on Thursday launched ChatGPT search, positioning the company to better compete with search engines like Google, Microsoft's Bing and Perplexity. In July, OpenAI announced it was beta ...

The AI search engine segment is heating up with ChatGPT-maker OpenAI, Google and Microsoft all vying for ... the company's chatbot on WhatsApp, Instagram and Facebook, according to the report ...