Empowering Federal Agencies with the FedRAMP-Authorized Genesys Cloud Platform to Elevate Citizen Experience through AI-Driven, Secure Cloud Communications ...
Annalee Call - most commonly referred to as Call - is a unique synthetic, a 24th Century Auton, who takes it upon herself to try and eliminate Ripley 8 in Alien: Resurrection. Unlike most synthetic ...
The Data Center Rack PDU market offers opportunities driven by the rise of hyperscale data centers, demand for energy ...
UBS Global Technology and AI Conference 2025 December 1, 2025 3:35 PM ESTCompany ParticipantsVladimir Shmunis - Co-Founder, ...
A handful of remaining major companies reported their quarterly results this week, including Oracle and Broadcom . The Q3 earnings season has largely brought solid results. As of ...
After announcing in September, Google is now widely rolling out Call Recording on Pixel phones that lack AI-powered Call Notes. Go to the Phone app > Settings for a ...
Cisco Systems, Inc. (NASDAQ:CSCO) will release earnings results for the first quarter, after the closing bell on Wednesday, Nov. 12. Analysts expect the tech company to report quarterly earnings at 98 ...
WASHINGTON — U.S. Immigration and Customs Enforcement aims to open a call center that would have a dedicated unit to track down unaccompanied migrant children with the help of state and local police, ...
The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...
Vulnerabilities in the contact center solution can result in authentication bypass and remote code execution. The networking company also warned of new attacks on previously patched firewall products.
Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...
Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...