The updates, which are being pushed out in phases, aren't quite on the scale of a reborn web dashboard ... entirely left out ...

Users on Fitbit's own forums however are adamant the software change is to blame, with some Charge 5 users urging against installing the update, and describing how their devices no longer work ...

Fitbit has denied claims, made by scores of its users, that a software update it issued in December 2023 has left many devices unusable. More than 100 users have taken to official forums to say ...