"Our 1-800 help desk is a lifeline for small businesses," said Tom Hermstad, CEO of HD Tech. "Whether you're a Costa Mesa contractor or an Anaheim startup, we cut IT costs by 31% while ensuring ...

October is Cybersecurity Awareness Month, and it’s time we talk about one of the biggest failures in enterprise security: the IT help desk. The help desk has become the enterprise’s most dangerous ...

THIRUVANANTHAPURAM: With local body elections drawing closer, the BJP is banking on a new initiative it believes could be a game changer in Kerala politics – ‘Meet the Leader’ help desk. Launched on ...

Acting Assistant Attorney General Matthew R. Galeotti speaks during a press conference at the U.S. Attorney’s Office on August 25, 2025. A London teenager is facing a maximum 95 years in prison for ...

Supporting your employees’ retirement readiness is not only good for them—it can also be good for business. This includes businesses depending on skilled workers who spend much of their days on their ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

As attackers target help desks and identity systems, traditional security perimeters are proving insufficient against agile, socially-engineered threats. Although British authorities arrested four ...

The massive 2023 cyber attack on Clorox can be traced to a negligent help desk employee at longtime contractor Cognizant, according to a new lawsuit filed by the company. Clorox is seeking a total sum ...

IT services provider Cognizant is facing a multimillion-dollar lawsuit from one of its customers, which claims lax security procedures enabled the Scattered Spider hacking collective – blamed for the ...

In 2024, IBM identified the manufacturing sector as the industry most attacked by cyber criminals for the third straight year – which is why we see even the biggest brands being impacted by the work ...