Care Quality Commission
Kate Terroni to leave CQC. 22 October 2024. CQC's Interim Chief Executive, Kate Terroni has announced that she will be leaving CQC. James Bullion has been acting in the role of Interim Chief Executive during Kate's recent leave of absence and will continue to act in this role until Sir Julian Hartley takes up post as CQC's permanent Chief ...
The fundamental standards - Care Quality Commission
Apr 4, 2024 · Dignity and respect. You must be treated with dignity and respect at all times while you're receiving care and treatment. This includes making sure: You have privacy when you need and want it. Everybody is treated as equals. You're given any support you need to help you remain independent and involved in your local community.
Single assessment framework - Care Quality Commission
May 14, 2024 · Our 5 key questions are the things we ask of all health and social care services. We ask if they are: safe. effective. caring. responsive to people's needs. well-led. Quality statements are the commitments that providers, commissioners and system leaders should live up to. Expressed as ‘we statements’, they show what is needed to deliver ...
About us - Care Quality Commission
CQC is the independent regulator of health and adult social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services and publish what we find. Where we find poor care, we will use our ...
Assessment - Care Quality Commission
Jul 23, 2024 · Minor changes across 'How we assess quality and performance' section. These consist of: updating references to timescales or milestones that have passed. removing references to local authority or integrated care system assessments, which are now covered by separate guidance. Added regulation 9A to list of related regulations providers should ...
Assessing quality and performance - Care Quality Commission
May 21, 2024 · Our new assessment framework retains our 5 key questions and the 4-point ratings scale. We will assess services against quality statements. These have replaced our key lines of enquiry (KLOEs), prompts and ratings characteristics. We will gather evidence both on site and off site to make an assessment. The types of evidence we will consider are ...
Levels of ratings - Care Quality Commission
May 21, 2024 · Read our guidance for non-rated services. The levels we rate are: Level 1: A rating for every key question at service level. For example, a rating for how safe a care home is or how effective the surgery service at a hospital is. Level 2: An aggregated overall rating for the service. For example, the rating for a care home or the surgery ...
Guidance and regulation - Care Quality Commission
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Evidence used in this report - Care Quality Commission
Oct 25, 2024 · This report sets out the Care Quality Commission’s (CQC’s) assessment of the state of health care and adult social care in England in 2023/24. In this report, we use evidence from our inspection and registration activities, along with other information and personal experiences, including from people who use services, their families and ...
Foreword - Care Quality Commission
Foreword. This year’s State of Care draws on findings from CQC’s national NHS patient survey programme and statutory reports, our inspection activity, bespoke research into people’s experiences, insight from key stakeholders, and the evidence that our expert staff have collected throughout the year about the quality and safety of services ...