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Email Us a Question Use this form for Kohls.com and My Kohl's Charge questions

Our self service options have changed for the Kohl's Card. Please see details based on your card type below. Have a Kohl's Card but unsure of the card type? Call 1-800-564-5740 for assistance.

The Kohl’s Return Policy allows you to return most merchandise purchased in-store and Kohls.com for up to 90 days after the original purchase date for non-Kohl’s Card transactions and 120 days after the original purchase date for Kohl’s Card transactions, with or without receipt except for the following items which are subject to the noted restrictions and require either a …

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At Kohl’s, the only “sales” we make (as defined by Applicable law) are to share certain information among our affiliates consisting of cookies stored on your browser to provide more relevant ads to you on our sites, apps, and on other sites that you visit.

An email has been sent to your email address with the requested information. The email address we have on file may not match the one you entered. We might not have an account that matches your email address.

Updating your contact information is easy when you register your Kohl's Card at My Kohl's Card! After registration, you will be able to change your telephone number, billing address and email address.

You have several shipping options available to you: standard, two-day, one-day, same-day pickup for items at a Kohl's store, and ship-to-store for online items.

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