Vanity support URL or custom support URL in Fresh Service?
Apr 23, 2024 · but I also came across this article Using a custom support URL and pointing the CNAME : Freshdesk Has anyone done this and can point me to the right method. We just want every URL …
Customize Primary Freshdesk Portal URL
Nov 26, 2024 · When you sign up for a Freshdesk account, you will receive a Freshdesk URL address or subdomain that your admins and agents will use to log in to your Freshdesk account. Your …
Freshworks: Uncomplicated Software | IT Service, Customer Service
Freshworks enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results for customer service and IT teams
cname freshdesk | IT-Connect
Le serveur DNS aura pour fonction de rediriger les requêtes site1.neaj.fr et site2.neaj.fr sur le même serveur grâce aux enregistrements CNAME qui sont des enregistrements orientant un nom vers un …
Freshdesk: AI-powered platform for modern customer service
Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!
How to Setup DKIM for Freshdesk? - Skysnag
Oct 11, 2023 · For the DKIM setting, Freshdesk creates 4 CNAME entries for each domain name. the data to your keyboard by copying it Copy the CNAME records and paste them into the section …
Freshdesk How To Add Cname (The Full Breakdown)
Freshdesk How To Add Cname - Freshdesk the supreme service for enhancing client fulfillment. Elevate your client assistance today
How to change the [Name] of the message " [Name] powered by freshdesk …
Jul 15, 2020 · Adding to this, the Freshdesk branding (powered by Freshdesk) is added only on emails sent from accounts in our free plan, Sprout. If you happen to see this on emails sent from a paid …
Change website Name | Freshworks Community
Sep 2, 2019 · During the initialisation phase our URL was named as https://testmontratec.freshdesk.com and the mail adress as [email protected] Now we want to start …
Step-by-Step Guide to Changing Your Freshdesk URL
Dec 9, 2024 · Learn how to remove or change your Freshdesk URL. Follow these easy steps to update your support portal for better branding.
Configure Helpdesk Settings in Freshdesk : Contact Center
Mar 9, 2025 · This article provides details on how to configure the basic settings for your Freshdesk account. For example, you can set up languages, dates and time zones, and more. To configure …
Cloud-based contact center solution | Freshcaller
Freshcaller is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner.
Configure Freshdesk for Single sign-on with Microsoft Entra ID
May 9, 2025 · Learn how to configure single sign-on between Microsoft Entra ID and Freshdesk.
Freshdesk Email domain verification using DKIM records
Jul 13, 2023 · Note: DKIM is not applicable if you have a custom mailbox. Domain verification is a mandatory check if you are using the default Freshdesk server as the email communication method. …
How to set up & use Freshdesk for customer support | Zapier
Aug 1, 2019 · Freshdesk is an easy-to-use cloud-based customer support software. Learn how to set up basic features in Freshdesk so you can start helping your customers.
Customizing Freshdesk URL - Checks, impacts, and reconfigurations …
Mar 9, 2025 · When you sign up for a Freshdesk account, you will receive a Freshdesk URL address or subdomain that your admins and agents will use to log in to your Freshdesk account. Your …
¿Cómo configurar DKIM para Freshdesk? - Skysnag
Oct 11, 2023 · Instrucciones paso a paso sobre cómo configurar el registro DKIM de Freshdesk. Asegúrese de que su DKIM de Freshdesk esté configurado correctamente.
How to Use Freshdesk: A Comprehensive Guide | Guru
Learn how to use Freshdesk with this comprehensive guide. Explore its features, best practices, and how it integrates with Guru to solve modern workplace challenges.
What is Freshdesk (Freshworks’ Helpdesk)? | Freshworks
Freshdesk is a leading help desk software by Freshworks. Learn how Freshdesk empowers businesses to provide better customer service.
Locating Your FreshDesk Domain
How to locate your FreshDesk Domain when installing the CircleLoop integration
Support : Freshworks
Mar 6, 2025 · Portal URL: Freshdesk automatically generates a default portal URL for you. You can replace the URL with your custom URL (for example, support.acme.com) and point it to the …
How can you create a Custom URL : Freshworks
Jul 5, 2024 · Please create a DNS CName certificate record. You will have to process this step from your DNS Zone file. Here is a sample CName entry in a provider such as GoDaddy: Verify the same …
Freshdesk | Valimail Help Center
Atfer the 3 DKIM keys and the 4th CNAME record are published in Enforce and your DNS respectively, return to this Freshdesk configuration window and click the Verify button.
Freshdesk Multi Brand Cname (3 HIDDEN SECRETS)
Freshdesk Multi Brand Cname - Freshdesk the amazing remedy for improving consumer complete satisfaction. Raise your customer assistance today
Support : Freshworks
Nov 20, 2024 · When you create a support portal, you will receive a ".freshdesk.com" domain by default, which is automatically enabled with an SSL certificate. However, if you use a custom …
Freshdesk Review: Features, Pros & Cons
Freshdesk is a cloud-based communications solution that enables customer support agents to engage with clients who need customer service. Tools include a knowledge base, forum and support ticket ...
How to Access Freshdesk with Freshworks Neo Admin Center
Jun 18, 2021 · If your company has signed up for multiple Freshworks products, your Freshdesk account can be administered through a centralized Freshworks Organization account in the Freshworks Neo …
Ticket agent first name - Not full name | Freshworks Community
Hi!We would really like to be able to add only our agent's first name to automations.We want to be personal with our customers, but at the same time protect our employee's privacy. Could you create …
Freshworks - Wikipedia
Freshworks was founded in 2010 by former Zoho employees Girish Mathrubootham and Shan Krishnasamy in Chennai, India, as Freshdesk. [8][9] The company moved their headquarters to San …
Support : Freshworks
Nov 27, 2024 · This article provides details on how to configure the basic settings for your Freshdesk account. For example, you can set up languages, dates and time zones, and more. To configure …
Multiple Products Portal URL | Freshworks Community
Mar 5, 2013 · I wish to have the title different from what the domain name has to be then its seems very restrictive. Or am I confused about what the Portal URL has to or can be? The message " Before …
DKIM Setup for Freshdesk - EmailAuth
May 17, 2022 · You can easily set up DKIM on Freshdesk using the steps mentioned below: Log in to your Freshdesk account. Go to ‘Admin > Support Channels > Email > Advanced Settings > …
Freshworks Admin Center - Unify Administration | Freshworks
The Freshworks Admin Center offers centralized enterprise-grade security solutions and administration capabilities across the Freshworks products.
I tested Freshdesk CRM - read what I thought of this powerful …
May 19, 2025 · Freshdesk is a powerful support suite that offers email ticketing, live chat, and phone support for your customers. It’s very easy to use and boasts tons of features, but plans that include ...
Freshdesk Integration - ConnectWise
Nov 28, 2022 · CNAME Usage As of version 2.0, the Freshdesk API has been updated to allow API calls using a custom CNAME for your Freshdesk instance.
Can I use my vanity URL or CNAME to make an API call?
As of now, the V2 of Freshdesk's API supports only the Freshdesk URL on HTTPs. Making calls using the vanity URL isn't supported.
How can I change the company name in my Freshdesk account?
Mar 9, 2025 · Please send an email to Freshdesk support ([email protected]) and we would change your company name from the backend.
What Is Freshdesk? Features Presentation, Pricing, Pros and Cons
Read this detailed review of Freshdesk features, pricing, pros and cons. Find out if it’s the right choice for your ecommerce business.
Top 13 Freshdesk alternatives and competitors for 2025
Dec 19, 2024 · Find a Freshdesk alternative by learning about the key features of related software providers. Try the best solution today.
Freshdesk : la plateforme d’IA agentique pour un service client …
Freshdesk est une solution de service client alimentée par l’IA, facile à configurer et simple à utiliser. Elle est conçue pour stimuler la productivité des agents et offrir des expériences client fluides. …
Freshdesk : que vaut ce logiciel d’assistance client
Jul 26, 2024 · Freshdesk intègre une fonctionnalité de ticketing qui s’avère particulièrement utile pour suivre les problèmes et les résoudre rapidement. Il permet notamment de prioriser, de catégoriser et …
Freshdesk Log In
Oct 13, 2024 · Struggling to log in to your Freshworks customer account. Find out how to access Freshdesk, Freshservice, Freshsales, Freshchat.
Freshdesk Omni Review: Feature-Rich Help Desk Software With ...
Nov 21, 2025 · Freshdesk Omni's sleek interface, smart AI tools, and rich integrations combine to create a standout help desk solution that's well worth the investment.
Add a CNAME record | Domains - GoDaddy Help US
Domains Help Add a CNAME record CNAME records use a domain prefix, such as blog or shop, to connect your domain to a different domain name. If you need to add a domain prefix that connects to …
Configurer Freshdesk pour l’authentification unique avec l’ID Microsoft ...
Découvrez comment configurer l’authentification unique entre Microsoft Entra ID et Freshdesk.
Freshworks Products: IT, Customer Service & CRM Solutions
Learn about every Freshworks product. Freshworks offers modern business software for automating IT, customer service, and support. Learn more right here.
Freshdesk Contact Center Review: Pricing and Key Features
Mar 30, 2023 · This Freshdesk Contact Center review outlines pricing and plans, key features like omnichannel communication and support ticketing, and more.
Freshdesk Features Overview- Freshworks Explore Freshdesk Features ...
Enhance productivity· Tailored AI-driven insights · Client feedback metrics · Visual dashboards · Personalized reports · Automated report scheduling · AI-powered widget personalization.
Support : Freshworks
Mar 19, 2025 · Once you have created and set up support emails for your Freshdesk account, you can configure advanced email settings to customize your support email setup. For example, you can …
What Is Freshchat? (Freshworks’ Chatbot) | Freshworks
Is Freshdesk Messaging or Freshdesk Chat different from Freshchat? Freshchat, formerly known as Freshdesk Messaging, is a website chatbot by Freshworks, which also offers other products such as …