Keep preferences updated to receive the info you want. Moving? Start, stop or transfer your energy service.

Payment is free when you pay online with a checking account and you’re enrolled in Paperless Billing. You may also pay online without logging in ($1.85 fee applies), or select another method to learn more.

There are two factors that can impact your bills: the amount of energy used and the cost of fuel to generate power. We answer commonly asked questions about what factors are impacting your bill.

Let's start with your email address. This address will be a point of contact for the account. If you have registered this email before, first try to reset your password or retrieve your User ID.

The date you see is the date we processed the payment to your account, however the original payment notification date is the one we honor.

The SWEPCO Customer Mobile App Looking for an easier way to manage your account? Look no further—download our mobile app today. Securely login once and have the app remember you each …

You can change many details of your account profile online, including: changing your email, phone, or mailing address. Update a payment account, reset your password and more.

After entering your address, select the matching location below to continue. Please try again later or call our Customer Operations Center at 888-216-3523 for additional assistance.

Turn off electricity at your address and close your account. If you’re moving, please make sure you’re moving out of our service territory before filling out the stop service form.

We recognize that financial hardships happen, and sometimes you need a little extra support paying your bill. The following options do things like give more time to pay, set up payment plans, and …