Ordered the item on march 17th, in the delivery page it stated that "item is a high priced item, you must be present to receive and sign off on receiving item during delivery date".\n\nI took a day off from work just to be home to get the product on the expected day March 19th, just for them to tell me that item was delayed and will arrive Friday. \n\nWaited all day Friday 20th to receive the package and sign off on it just to get a random email that it was delivered. NO PICTURE OFF ITEM BEING DELIVERED and NO CONTACT WITH ME. Just a random email from walmart saying it was delivered. \n\nSince that day I have contacted them 5 times and spoken with 2 managers. Initially they told that they understood and I could get a replacement. Just for me to call back a few days later (because I have not gotten an email of replacement or actual item yet )and be told by Manager 1 that I couldn't get a replacement but that I could get a refund. Then on 4/18 I called again to see where my refund was and they said that there was a billing department issue that the customer representative resolved as I was on the line. On 4/19 I received an email saying my item was delivered and that my refund is not processed. Reached out to Manager 2 just for him to tell me he cant help me and that I would have to dispute it with my financial institution. \n\nWalmart kept telling me that they used a 3rd party delivery system and that on their end it says it was delivered. But again I never received the package even though it was stated in the delivery instruction that I would have to receive and sign off in person. I asked if the delivery driver took a picture of the product being delivered or if they have a signature of recipient who claimed the item and they told me they have no way of knowing. \n\nBEWARE WHEN YOU BUY THIS. I am still disputing for my $$2,056.79(go item when it was at a lower price). and walmart customer service does not help at all.